This Community Needs Assessment is developed through a collaborative process with participation from a broad cross section of CAP Agency staff, board of directors, and most importantly, community partners and Scott, Carver, and Dakota residents.

This process enables the production of a strategic plan that accurately reflects community needs and action steps to bring CAP Agency and its clients closer to achievement of the mission of self-sufficiency.

Below is a summary of respondents’ greatest needs. Click HERE to read the full Community Needs Assessment 

The needs listed were obtained by asking respondents open-ended questions. Their responses will help The CAP Agency understand which needs are a priority to the community and where programming could be expanded.

The needs are listed in order of most frequently mentioned type of need and then by specific subgroup within that type: 


  • Energy assistance – utilities   
  • Financial assistance with housing – rental assistance, mortgage, help finding affordable housing 
  • Help with household upkeep – chores, maintenance, lawncare  
  • Home improvements – accessibility ramps, weatherization  


  • Food assistance – access to nutritious and alternative food options, help with food preparation, availability of help with food during illness such as COVID-19  


  • Health insurance  
  • Access and financial assistance for medical supplies, medication, and medical devices 
  • Mental health care 
  • Guidance on healthy living for seniors 
  • Medical care and services such as physical therapy and personal care for seniors and children with disabilities 
  • Dental, eye/vision care, hearing  


  • Financial or economic assistance, including social security and disability benefits 


  • Transportation to appointments and grocery stores  
  • Help with car buying process, car payments, and availability of gas vouchers 


  • Companionship/entertainment – friend, dog, books 
  • Legal services – immigration legal help 
  • Childcare – daycare and child education 
  • Employment and financial education – budgeting, job search, education 
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